Job Description

• Perform a variety of duties at the front desk. They usually spend most of their time in the reception area rather than moving around a lot.

• Receive visitors by greeting and welcoming them. Then, they usually direct them and announce them when appropriate.

• Provide customer support by answering the phone and replying to emails in a timely manner. They could also receive and sort incoming and outgoing mail.

• Provide administrative support via phone or email. They answer, screen, and forward incoming phone calls and direct visitors to the right person or department.

• Maintain the office and keep all the office equipment in check as well as order any necessary office supplies.

• Responsible for maintaining office security and communicating with the security guards if needed.

• Manage calendars by scheduling important meetings, arranging travel and accommodation, and so on.

• Perform other clerical receptionist duties such as photocopying, transcribing, filing, keeping records of office expenses, sorting and distributing paperwork, and so on.

• Interact with their colleagues to resolve important administrative matters and the like.